Business and Society and Advancing Your Career

Business and Society: Ethics and Stakeholder Management

Author: Archie B Carroll

Introduce your students to important and diverse stakeholder management and ethical frameworks for considering and protecting critical stakeholder interests with the latest edition of BUSINESS AND SOCIETY. Students learn how responsible business decision makers balance and protect the interests of various stakeholders, including investors, employees, the community, and the environment. Proven content within the book emphasizes the social, legal, political, and ethical responsibilities of a business to all external and internal groups that have a stake, or interest, in that business. Strong coverage of ethics and the stakeholder model is balanced with new discussion on corporate governance and other current, relevant issues shaping business today. A variety of quality business cases, Ethics in Practice cases, and other real-world applications provide abundant opportunities to apply stakeholder and ethical systems to specific business problems. Practical applications prep are future managers for business situations that will test their values and ethics in the workplace. Students learn to focus their reasoning and enhance the precision with which they consider and make ethical decisions. A strengthened, comprehensive package accompanying this edition provides a refined Test Bank now correlated to AACSB standards and a wealth of resources to help provide the solid understanding of both individual organizational and society topics that your students need for business success.

Booknews

Presenting research and case histories, this textbook focuses on the relationships between businesses and the society in which they operate, and in particular the state, consumers, the environment, communities, employees, and owners. Ethical and strategic aspects of technology, globalization, regulation, the influence of business in forming government policy, consumer information, product quality and safety, environmentalism, worker's rights, discrimination, and corporate governance are discussed. The authors teach at the University of Georgia. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Table of Contents:

90< TD WIDTH="10%" ALIGN="RIGHT">409

	Preface	ix
	About the Authors	xv
Part 1	Business, Society, and Stakeholders	1
Chapter 1	The Business and Society Relationship	3
	Business and Society	5
	Society as the Macroenvironment	6
	Our Pluralistic Society	7
	Our Special-Interest Society	9
	Business Criticism and Corporate Response	10
	Focus of the Book	21
	Structure of the Book	24
	Summary	26
Chapter 2	Corporate Citizenship: Social Responsibility, Responsiveness, and Performance	29
	The Corporate Social Responsibility Concept	30
	Arguments Against and For Corporate Social Responsibility	42
	Corporate Social Responsiveness	45
	Corporate Social Performance	47
	Nonacademic Research on Corporate Social Performance	52
	Corporate Citizenship	54
	Social Performance and Financial Performance	56
	Socially Conscious or Ethical Investing	59
	Summary	61
Chapter 3	The Stakeholder Approach to Business, Society, and Ethics	67
	Origins of the Stakeholder Concept	69
	Who Are Business's Stakeholders?	70
	Strategic, Multifiduciary, and Synthesis Views	76
	Three Values of the Stakeholder Model	76
	Key Questions in Stakeholder Management	77
	Effective Stakeholder Management	86
	Stakeholder Management Capability	87
	The Stakeholder Corporation	88
	Stakeholder Power: Four Gates of Engagement	88
	Principles of Stakeholder Management	89
	Summary
Part 2	Strategic Management for Corporate Stakeholder Performance	93
Chapter 4	Strategic Management and Corporate Public Affairs	95
	The Concept of Corporate Public Policy	96
	Four Key Strategy Levels	98
	The Strategic Management Process	104
	Corporate Public Affairs	116
	Public Affairs as a Part of Strategic Management	117
	Evolution of the Corporate Public Affairs Function	117
	Modern Perspectives of Corporate Public Affairs	119
	Public Affairs Strategy	123
	Incorporate Public Affairs Thinking into Managers' Jobs	126
	Summary	128
Chapter 5	Issues Management and Crisis Management	133
	Issues Management	135
	Crisis Management	147
	Summary	157
Part 3	Business Ethics and Management	161
Chapter 6	Business Ethics Fundamentals	163
	The Public's Opinion of Business Ethics	167
	Business Ethics: What Does It Really Mean?	169
	Ethics, Economics, and Law: A Venn Model	175
	Four Important Ethics Questions	176
	Three Models of Management Ethics	179
	Making Moral Management Actionable	189
	Developing Moral Judgment	190
	Elements of Moral Judgment	196
	Summary	199
Chapter 7	Personal and Organizational Ethics	203
	Levels at Which Ethical Issues May Be Addressed	204
	Personal and Managerial Ethics	206
	Managing Organizational Ethics	219
	From Moral Decisions to Moral Organizations	236
	Summary	237
Chapter 8	Business Ethics and Technology	241
	Technology and the Technological Environment	243
	Characteristics of Technology	243
	Ethics and Technology	245
	Information Technology	247
	Biotechnology	256
	Summary	264
Chapter 9	Ethical Issues in the Global Arena	269
	The New, New World of International Business	270
	MNCs and the Global Environment	274
	Ethical Issues in the Global Business Environment	278
	Improving Global Business Ethics	291
	Summary	300
Part 4	External Stakeholder Issues	305
Chapter 10	Business, Government, and Regulation	307
	A Brief History of Government's Role	309
	The Roles of Government and Business	310
	Interaction of Busine ss, Government, and the Public	312
	Government's Nonregulatory Influence on Business	314
	Government's Regulatory Influences on Business	319
	Deregulation	328
	Summary	331
Chapter 11	Business's Influence on Government and Public Policy	335
	Corporate Political Participation	336
	Coalition Building	343
	Political Action Committees	344
	Summary	351
Chapter 12	Consumer Stakeholders: Information Issues and Responses	355
	The Paradox of the Customer Revolution	356
	The Consumer Movement	357
	Product Information Issues	360
	The Federal Trade Commission	374
	Self-Regulation in Advertising	377
	Summary	379
Chapter 13	Consumer Stakeholders: Product and Service Issues	383
	Two Central Issues: Quality and Safety	384
	Consumer Product Safety Commission	392
	Food and Drug Administration	395
	Business's Response to Consumer Stakeholders	397
	Summary	403
Chapter 14	The Natural Environment as Stakeholder	407
	A Brief Introduction to the Natural Environment	408
	The Impact of Business upon the Natural Environment
	Natural Environment Issues	410
	Responsibility for Environmental Issues	418
	The Role of Governments in Environmental Issues	421
	Other Environmental Stakeholders	426
	Business Environmentalism	429
	The Future of Business: Greening and/or Growing?	436
	Summary	437
Chapter 15	Business and Community Stakeholders	441
	Community Involvement	442
	Corporate Philanthropy or Business Giving	451
	Business and Plant Closings	464
	Summary	471
Part 5	Internal Stakeholder Issues	477
Chapter 16	Employee Stakeholders and Workplace Issues	479
	The New Social Contract	480
	The Employee Rights Movement	483
	The Right Not to Be Fired Without Cause	486
	The Right to Due Process and Fair Treatment	489
	Freedom of Speech in the Workplace	493
	Summary	502
Chapter 17	Employee Stakeholders: Privacy, Safety, and Health	507
	Right to Privacy in the Workplace	508
	Workplace Safety	518
	The Right to Health in the Workplace	524
	Summary	530
Chapter 18	Emp loyment Discrimination and Affirmative Action	535
	The Civil Rights Movement and Minority Progress	536
	Federal Laws Prohibiting Discrimination	539
	Expanded Meanings of Discrimination	546
	Issues in Employment Discrimination	547
	Affirmative Action in the Workplace	557
	Summary	563
Chapter 19	Owner Stakeholders and Corporate Governance	567
	Legitimacy and Corpor ate Governance	568
	Improving Corporate Governance	578
	Summary	586
	Cases	591
Case 1	The Main Street Merchant of Doom	593
Case 2A	The Body Shop International PLC (1991)	600
Case 2B	The Body Shop International PLC (1993)	603
Case 3A	The Body Shop International PLC (1995)	604
Case 3B	The Body Shop International PLC (1998-2001)	609
Case 4	Facing a Fire	612
Case 5	Social Reform or Self-Interest?	613
Case 6	The Case of the Killer Phrases (A)	614
Case 7	To Hire or Not to Hire	617
Case 8	The Low Bidder	617
Case 9	Phantom Expenses	618
Case 10	Family Business	619
Case 11	Just Between Friends? P2P Vs. IP	620
Case 12	This Little Piggy: Should the Xeno-Pi g Make It to Market?	621
Case 13	Toxic Tacos? The Case of Genetically Modified Foods	623
Case 14	Something's Rotten in Hondo	625
Case 15	Multitype Corporation: Doing Business in the Caribbean	626
Case 16	Nike Inc.	628
Case 17	AndroFit	635
Case 18	Telephone Deregulation: The Pricing Controversy	637
Case 19	The CALA Report: Lobbying Ethics	638
Case 20	DTC: The Pill -Pushing Debate	639
Case 21	Pizza Redlining--Employee Safety or Discrimination?	640
Case 22	Firestone and Ford: The Tire Tread Separation Tragedy	643
Case 23	Societal Impacts of Marketing	649
Case 24	The Coffee Spill Heard 'Round the World	650
Case 25	The Hudson River Cleanup and GE	653
Case 26	Safety? What Safety?	657
Case 27	Little Enough or Too Much?	658
Case 28	Employment-at-Will?	659
Case 29	The Case of the Fired Waitress	660
Case 30	A Moral Dilemma: Head Versus Heart	661
Case 31	Personal Opinion and the Federal Government	662
Case 32	Early Retirement: Reward for Whom?	665
Case 33	Propmore Corporation	666
Case 34	Greenway Environmental Technologies	671
Case 35	Cracker Barrel Old Country Stores	673
Case 36	The Betase ron Decision (A)	675
Case 37	The Case of Assistant Manager Doug	677
Case 38	The Case of Judy	678
Case 39	A Bitter Pill	678
	Online Resources and Tools	681
	Name Index	687
	Subject Index	691

Advancing Your Career: Concepts of Professional Nursing

Author: Rose Kearney Nunnery

Carefully constructed interactive exercises in the book and on the Web help you to use all of your current knowledge to meet the challenges you face on the path to your new career. Outstanding Features: Encompasses all of the critical components of professional nursing practice, including effective communication - professional ethics - leadership - group theory - teaching/learning and multicultural issues. Discusses delegation and how it relates to the management of unlicensed assistive personnel. NEW! Quantum physics theory and its relevance to nursing care. NEW! Nanotechnology and genomics and how they affect nursing. NEW! A chapter on Protecting the Populace, with expanded coverage on community health issues, including bioterrorism. NEW! The American Organization of Nurse Executives and magnet status. NEW! Increased focus on data element sets and terminologies recognized by ANA and staffing issues related to safety. NEW! Updated Healthy People 2010. NEW! Coverage of domestic violence issues. NEW! The Joint Commission initiatives.

Perfect for both classroom-based and online courses! The book works in tandem with its Web site to create an engaging and stimulating learning experience. Interactive exercises in the book and online help you to master the theories that are changing nursing practice today...and to apply them in the real world.

Online at DavisPlus, you'll find: Interactive Exercises for each chapter that help you to apply what you've learned in the text. (Print and e-mail functions.), Clinical Scenarios that raise thought-provoking questions and discussion topics pertaining to real-world situations. (Print and e-mail functions.), PowerPoint Web Lessons for eachchapter contain reading assignments, exercises, and chapter highlights. A Glossary of Terms pertaining to health-care and workforce issues. Online References and Consults for each chapter, offering Web links to nursing, governmental, and other valuable Web sites. Po litics In Action, featuring resources and tools that show you how to participate in the health policy making process and influence the future of nursing.

Table of Contents:

Introduction     1
Your Professional Identity   Rose Kearney-Nunnery, RN, PhD     1
Coping with Returning to School   Bernadette Dorsch Curry, RN, PhD     15
Theoretical Basis of Nursing Practice     33
What is Theory?   Rose Kearney-Nunnery, RN, PhD     33
Evolution and Use of Formal Nursing Knowledge   Jacqueline Fawcett, PhD, FAAN   Barbara Swoyer, MSN, CRNP     50
Models for Health and Illness   Rose Kearney-Nunnery, RN, PhD     82
Evidence-Based Practice   Rose Kearney-Nunnery, RN, PhD     103
Critical Components of Professional Nursing Practice     123
Effective Communication  &nb sp;Jacqueline Owers Favret, RN, MSN     123
Working with Groups   Rose Kearney-Nunnery, RN, PhD     140
Critical Thinking   Genevieve M. Bartol, RN, EdD     156
Teaching-Learning Process   Rose Kearney-Nunnery, RN, PhD     170
Leadership   Theresa M. Valiga, RN, EdD   Sheila C. Grossman, RN, PhD     192
Management in Organizations   Rose Kearney-Nunnery, RN, PhD     206
Change   Rose Kearney-Nunnery, RN, PhD     229
Professional Ethics   Joseph T. Catalano, RN, PhD     250
Providing Care     269
Managing and Providing Care   Vicki L. Buchda, RN, MS     269
Healthy Ini tiatives for At-Risk Populations   Rose Kearney-Nunnery, RN, PhD     289
Quality Health Care   Francoise Dunefsky, RN, MS, CNAA     315
Informatics and Computer Use   Julia W. Aucoin, RN, PhD     334
Health-Care Economics   Cyril F. Chang, PhD   Susan K. Pfoutz, RN, PhD     348
Protecting the Populace   Robin S. Vogt, RN, PhD, FNP-C     368
The Politically Active Nurse: An Imperative   Rose Kearney-Nunnery, RN, PhD   Jimmie E. Nunnery, MA     388
Health-Care Issues in the New Millennium     403
Nursing's Health-Care Agenda   Sister Rosemary Donley, RN, PhD, C-ANP, FAAN     403
Expanding the Vision   Rose Kea rney-Nunnery, RN, PhD     417
Professional Nursing Organizations     433
Nursing Classification System     441
Index     461