Etiquette Edge or At the Helm

Etiquette Edge: The Unspoken Rules for Business Success

Author: Beverly Y Langford

In today's increasingly diverse and ever-changing work environments, the old rules of conduct often don't seem to apply anymore. Customs vary, and language and cultural differences, not to mention evolving office hierarchies, are among the many factors making interaction an increasingly complex challenge.

The Etiquette Edge offers a clear, commonsense approach to making courtesy, etiquette, and respect for others a competitive advantage in the workplace. Rather than dwelling on dry, nitpicky "rules," the book emphasizes appropriate, effective communication and behavior as a means to get ahead. Simply written and containing quizzes, checklists, and sidebar examples, the book shows readers how to:

* Recover from a major workplace faux pas
* Handle sensitive e-mail and phone communications
* Make a great impression on bosses, and get along with "enemies"
* Deliver unwelcome information, including condolences
* Manage confrontations with courtesy

Author Biography: Beverly Langford (Atlanta, GA) is president of LMA Communication, a consulting, training, and coaching firm that works with organizations and individuals on strategic communication and message development. She teaches managerial communication at Georgia State University's Robinson College of Business.

Table of Contents:

New interesting textbook: Textiles or Mosbys Tour Guide to Nursing School

At the Helm: A Laboratory Navigator

Author: Kathy Barker

Newly appointed principal research investigators have to recruit, motivate, and lead a research team, manage personnel and institutional responsibilities, and compete for funding, while maintaining the outstanding scientific record that got them their position in the first place. Small wonder, then, that many principal investigators feel ill-prepared. In this book, a successor to her best-selling manual for new recruits to experimental science, At The Bench, Kathy Barker provides a guide for newly appointed leaders of research teams, and those who aspire to that role. With extensive use of interviews and a text enlivened with quotes and real-life examples, Dr. Barker discusses a wide range of management challenges and the skills that promote success. Her book is a unique and much-needed contribution to the literature of science.

Table of Contents:

Chapter 1: Know What You Want