Coaching and Mentoring Skills
Author: Andrew DuBrin
This practical, hands-on book covers twelve key areas of skill development that enable today's learners to become effective coaches and mentors of tomorrow. It contains useful and serious advice - based on research, theory, and practice - encouraging innovation, improvement, and the type of individual contributions that create an environment of corporate success and continuous learning. Chapter topics include building trust, showing empathy, active listening, using influence tactics, helping others set goals, monitoring performance, giving feedback, encouraging positive actions, discouraging negative actions, training team members, helping others solve problems, helping difficult people, and developing protйgйs. For team players - especially those in corporate settings - who want to become leaders, supervisors, and mentors.
Table of Contents:
1 | Building trust | 1 |
2 | Showing empathy | 11 |
3 | Active listening | 21 |
4 | Using influence tactics | 33 |
5 | Helping others set goals | 49 |
6 | Monitoring performance | 61 |
7 | Giving feedback | 73 |
8 | Encouraging positive actions | 87 |
9 | Discouraging negative actions | 101 |
10 | Training team members | 111 |
11 | Helping others solve problems | 123 |
12 | Helping difficult people | 145 |
13 | Developing proteges | 159 |
Interesting textbook: Managing Strategic Innovation and Change or Concepts in Enterprise Resource Planning Second Edition
Fundamental Financial Accounting Concepts
Author: Thomas Edmonds
Students are often overwhelmed by the amount of information presented in the introductory financial accounting course. By focusing on fundamental concepts in a logical sequence, students are able to fully comprehend the material rather than memorize seemingly unrelated terms and topics. The goal of Fundamental Financial Accounting Concepts is to enable students to understand how any given business event affects the financial statements. The "Financial Statements Model" is a highly praised feature because it allows students to visualize the simultaneous impact of business events on all of the key financial statements (the income statement, the balance sheet, and the statement of cash flows). The mechanics of accounting coverage (debits and credits) is delayed until chapter 4, providing faculty the flexibility as to the amount of emphasis they want to place on this topic.
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